Frequently Asked Questions

  • Please review Jillian Rae’s “Terms” page for answers to these questions.

  • Jillian Rae does not offer individual custom button orders. If you would like to purchase flapper buttons in bulk (20 or more), you can contact her at [email protected] for inquiries.

    Please allow up to 24 hours (M-F) for a response.

  • At this time, Jillian Rae does not offer custom smocked blouse orders.

    If you would still like to inquire about a blouse idea, please feel free to reach out at [email protected].

    Please allow up to 24 hours (M-F) for a response.

  • At this time, Jillian Rae does not offer custom silk bralette orders as they would require multiple fittings, and she does not currently have a public studio.

    If you would still like to inquire about a bralette idea, please feel free to reach out at [email protected].

    Please allow up to 24 hours (M-F) for a response.

  • It is not recommended for the flapper buttons to get wet, but if they do, they will still be structurally sound and their face paint will remain. The only major concern would be that their pink cheeks may fade when coming into contact with water.

    In a worst-case scenario, for example, if one happens to slip into the washing machine, the paint on the flapper button will remain, but her pink cheeks will wash away and her bow may need to be taken off and re-applied.

    If her pink cheeks wash away, you can try applying your own blush with a small eyeshadow brush onto her cheeks.

  • Since numerical sizing changes between eras, manufacturers, and viewpoints vary, it is hard to know if a clothing piece will fit a certain numerical size.

    Every vintage clothing piece has specific measurements in the description, and it is recommended to measure one of your own well-fitting garments and or your body and compare those measurements to the vintage piece.

    If you require extra measurements not listed, please feel free to reach out at [email protected].

  • Every vintage/antique piece listed has been hand-washed (unless explicitly stated), but may need to be washed in the future by its new owner.

    Very old garments can be cleaned, but must be done so with great care and vary based on fabric content and age. *Cleaning vintage/antique clothing always involves risk of harming the fabric and its structural integrity. Even when handled with care and with proper cleaning methods, there is always a risk of damage. Please use your best judgment when cleaning and research other popular methods.

    For silk:

    • Use a very mild detergent such as Woolite and let is soak for a few hours, gently moving it around in the water ever so often. Handle the fabric carefully when it is wet, it is in a delicate state and can rip more easily. Pretend almost as if you are washing a piece of paper in the water. Do not wring the fabric or squeeze it very hard. Lay the garment onto a towel, roll it up, and apply gentle pressure to soak up the excess water. Let it air dry either outside in the shade or indoors with a fan, and perhaps the most important rule: Do Not Put It In The Dryer! The fabric will tear and cannot be fixed.

    For Cotton and Linen:

    • If the cotton is very old and sheer, such as an Edwardian lawn dress, use the same methods for silk. If the cotton is thicker and feels more “sturdy,” you can use detergents such as “Retro Clean” and not have to worry as much about the fabric falling apart during handling. Still hand-wash and avoid the dryer (the dryer can also greatly fade vintage dyes).

    Worried about vintage dye bleed?

    • If you notice the water is turning the same color as the garment or perhaps the embroidery is leaking into the water and onto surrounding fabric, immediately take it out of its hand-wash receptacle and add equal parts white vinegar to the water before putting it back in its bath. Some bleeding may be inevitable depending on the piece and severity, but the vinegar should greatly reduce the bleeding. If a patch of embroidery is the culprit, dry that section as quickly as you can after its wash, as the dye can transfer onto the fabric the entire time it is wet. You can use the cool setting of a hair dryer to spot dry the area.

    Caring for clothing fosters a beautiful connection between a person and their material items and is a very enjoyable process! Please feel free to reach out at [email protected] for care advice for purchased items.

    * These methods are popular suggestions. Jillian Rae is not responsible for the well-being of pieces after purchase. Washing and handling of vintage/antique pieces involves stated risk.

  • I post previews and release dates of textile art drops on my Instagram @JillyBean401. You can also sign up for my newsletter at the bottom of this website.